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Support Portal

If you're not sure, start here! This section contains great information on everything related to the logistics of getting application support, including how to login to this portal, how to escalate issues, how to ensure you're adequately protecting sensitive data, and more!

Getting Started

  • Notice: New Requests via Email No Longer Supported
  • Benefits to using the Tritan Support Center
  • How To: Login to the Tritan Support Center
  • How To: Complete the Support Request Form
  • Guide: Navigate to My Requests

Support Portal FAQs

  • How To: Protect Sensitive Data While Getting Support
  • Guide: Collecting console logs (iOS Chrome browser only)
  • Guide: Collecting console logs (Desktop Chrome browser only)
  • Troubleshoot: Invalid Authenticity Token when login into the Support Center
  • How To: Find the Version Number of the Environment
  • Guide: Understanding Request Ticket Types
See all 8 articles

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