Guide: Collecting console logs (iOS Chrome browser only)
Some issues can be specific to a user, and may be difficult to troubleshoot without more detailed information. Console logs help debug issues by giving us insights into error messages that get documented by your browser.
NOTE: This article is only for mobile iOS devices (iPhone/iPad). To document the logs from a Chrome browser on your Desktop (PC/Mac) follow this article.
Steps
- Follow the steps to collect the console logs.
- Please take screenshots on the device following these instructions by Apple.
- Provide those screenshots as an attachment on your support request.
Collect console logs on iOS device
Enable JavaScript log collection by navigating to chrome://inspect in Chrome for iOS and leaving that tab open to collect logs.
In another tab, reproduce the case for which you are interested.
Then switch back to the chrome://inspect tab to view the collected logs.
Important: (Log collection will stop if the chrome://inspect page closes or navigates and logs will be lost as they are not persisted.)
(Author's Note: These instructions and image are adapted from this article. The animation and instructions above are property of the Chromium Blog)