Beginning Monday, May 31, 2021, submitting a new request via email will no longer be supported. When opening a new support request by email you will receive a [Invalid Request] automated response.

The automated response is not monitored and will require the requester or CC's to contact the Organization's System Administrator to submit the request directly through the Support Center.

SUBJECT: Tritan Support [Invalid Request]: {{ticket.title}}

Thank you for contacting Tritan Software Technical Support.

As of Monday, May 31, 2021, new requests submitted via email are no longer supported.

All new requests must now be submitted through our Support Center by your 
Organization's System Administrator.

You can find answers to many of your questions by visiting our Support Center 
at https://support.tritansoft.com.

NOTE: Replies via email on valid requests submitted through the Center will remain supported.